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Title
Text copied to clipboard!Food and Beverage Supervisor
Description
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We are looking for a Food and Beverage Supervisor to oversee the daily operations of our restaurant and bar services. This role is essential in ensuring that guests receive exceptional service and that all food and beverage operations run smoothly and efficiently. The ideal candidate will have a strong background in hospitality, excellent leadership skills, and a passion for delivering outstanding customer experiences.
As a Food and Beverage Supervisor, you will be responsible for managing staff, maintaining quality standards, and ensuring compliance with health and safety regulations. You will work closely with the kitchen and service teams to coordinate food preparation and service, manage inventory, and handle customer feedback. Your ability to lead by example and motivate your team will be key to maintaining a positive and productive work environment.
You will also be expected to assist in training new employees, scheduling shifts, and monitoring staff performance. A keen eye for detail and a proactive approach to problem-solving are essential in this role. You should be comfortable working in a fast-paced environment and be able to adapt to changing demands and customer preferences.
In addition to operational responsibilities, you will contribute to the development of menus, promotions, and events that enhance the guest experience and drive revenue. You will collaborate with management to implement strategies that improve service efficiency and customer satisfaction.
This is a hands-on role that requires a balance of administrative duties and floor supervision. The successful candidate will be a team player with excellent communication skills and a commitment to excellence in hospitality. If you are passionate about food and beverage service and have the experience and drive to lead a dynamic team, we encourage you to apply.
Responsibilities
Text copied to clipboard!- Supervise daily food and beverage operations
- Ensure high standards of customer service
- Manage and train service staff
- Monitor inventory and order supplies
- Coordinate with kitchen and bar teams
- Handle customer complaints and feedback
- Ensure compliance with health and safety regulations
- Assist in menu planning and promotions
- Schedule staff shifts and manage labor costs
- Maintain cleanliness and organization of service areas
Requirements
Text copied to clipboard!- Proven experience in food and beverage service
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of health and safety regulations
- Ability to work flexible hours, including weekends
- Attention to detail and problem-solving skills
- Customer-focused mindset
- Experience with POS systems and inventory management
- Ability to multitask in a fast-paced environment
- High school diploma or equivalent; hospitality degree preferred
Potential interview questions
Text copied to clipboard!- How many years of experience do you have in food and beverage service?
- Have you supervised a team before? If so, how many people?
- Can you describe a time you handled a difficult customer situation?
- What strategies do you use to motivate your team?
- Are you familiar with health and safety regulations in food service?
- What is your availability for working weekends and holidays?
- Have you worked with POS systems before?
- How do you ensure quality and consistency in service?
- What do you enjoy most about working in hospitality?
- Can you provide an example of a successful promotion or event you helped organize?
